Effective Date: July 14, 2025

At Nancy D Mendez Law PC, we are committed to protecting the privacy and security of our clients’ and website visitors’ personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or communicate with us via phone, text message, or other means.

1. Information We Collect

We may collect the following types of personally identifiable information (“PII”):

• Full name
• Phone number
• Email address
• Mailing address
• Information related to legal matters you inquire about
• Other information voluntarily submitted via our website or contact forms

We collect this information when you fill out a form on our website, contact us via phone or email, or engage our legal services.

2. Legal Basis for Collection

We collect and process your personal information under the following legal bases:

• Your consent, provided when you voluntarily submit information through our forms or opt-in for SMS communication.
• Contractual necessity, when your information is needed to perform a legal service you requested.
• Legal obligations, to comply with applicable law, court orders, or regulatory requirements.

3. Use of Information

The information we collect is used for the following purposes:

• To provide legal services you request
• To communicate with you, including appointment reminders and relevant legal updates
• To send you SMS messages if you have explicitly opted in to receive such messages
• To improve the functionality and user experience of our website

We do not sell, rent, or share your personal information with third-party vendors for marketing or any other purpose. Sharing customer phone numbers or SMS consent data with third-party vendors is strictly prohibited in accordance with TCR regulations.

4. SMS Communication and Consent

If you provide your phone number and choose to receive text messages from us, we will only send SMS communications related to your inquiry, appointment reminders, or legal updates.

Consent for SMS Communication:
Wherever we request your phone number on our website or intake forms, you will see the following checkbox:

[ ] By checking this box, I agree to receive text messages from Nancy D Mendez Law PC regarding my inquiry.

• This checkbox is not pre-checked and is not required to submit your request.
• Separate checkboxes are provided for email or other types of communications if applicable.

You can withdraw your consent to receive SMS communications at any time by replying “STOP” to any text or contacting us directly.

5. Data Sharing and Third-Party Disclosure

We do not share your personal data, including phone numbers and SMS consent data, with third-party vendors. Any data sharing that may occur is strictly for internal legal or administrative purposes and only with your consent or where legally required (e.g., compliance with subpoenas or court orders).

6. Your Choices

You have the right to:

• Access, correct, or delete your personal information
• Withdraw consent for communications at any time
• File a complaint with a regulatory authority regarding the handling of your data

Please contact us at [Insert Contact Email or Phone] to exercise any of these rights.

7. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, misuse, or disclosure. These include encryption, secure storage, limited access, and staff training on privacy practices.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated effective date.